Cosywarm Plumbing and Heating Ltd. - Privacy Policy

Who we are
Cosywarm Plumbing & Heating Ltd. (Cosywarm)
Long Lane,
Coalville,
Leicestershire.
LE67 4DZ

Mobile : 07746 375 416
email: cosywarm1@yahoo.com

Cosywarm may change this policy from time to time by updating this page. We advise you check this page from time to time to ensure that you are happy with any changes.

Introduction
The General Data Protection Regulation (GDPR) will apply in the UK from 25 May 2018, replacing Data Protection Act 1998. GDPR applies to personal data. Put simply, personal data is any information which relates to a living person.

This Data Protection Policy sets out Cosywarm's commitment to protecting personal data and how that commitment is implemented with regard to the collection, processing and use of personal data, in line with meeting requirements of, including the any legal obligations as laid down by, the GDPR. This applies to personal data held on paper and held electronically.

Information collected for appointments and/or treatment
We will ask for:

• name,

• address,

• email address,

• telephone number,

• injury.

This data is used to fulfil orders and is not passed on to any third party.
*All information collected s destroyed after a period of 6 months.
** We may use your email address in marketing OUR service and products; this would be via a bulk email system, where you have the option to opt out of receiving further emails.  If at the point of ordering you do not wish to receive such email please notify us.

What rights do I have?
You have the right to ask Cosywarm for a copy of your personal data, to correct, delete or restrict (stop any active) processing of your personal data. You can also request a specific set or piece of information, or information about how your data has been used and shared. (Note that organisations are no longer able to charge a fee for this, and the information must be provided within 30 days.)

In addition, you can object to the processing of your personal data in some circumstances (in particular, where Cosywarm does not have to process the data to meet a contractual or other legal requirement).

Rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask Cosywarm to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

To exercise any of these rights, you can get in touch with the Cosywarm. If you have unresolved concerns, you have the right to complain to the Information Commissioner’s Office (the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals) – https://ico.org.uk.

How do I get in touch with Cosywarm
Cosywarm hopes that it can satisfy queries you may have about the way the we processes your data. If you have any concerns about how we processes your data, you can get in touch - Mobile : 07746 375 416 email: cosywarm1@yahoo.com

WEBSITE

What personal data we collect and why we collect it
This privacy policy sets out how Cosywarm uses and protects any information that you gives when you use our website.
Cosywarm  is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this website; please be assured that it will only be used in accordance with this privacy statement.

Analytics
When you visit our (or any) website data is collected on:

• Entry page,

• Pages visited,

• Exit page,

• Time on site,

• Where you came from (search engine, direct request or other site),

• Search phrases use to find us,

• Time spent on our site.

This information (data) is not identifiable to you, and information is not shared with anyone.

What rights do I have?
You have the right to ask the Cosywarm for a copy of your personal data, to correct, delete or restrict (stop any active) processing of your personal data. You can also request a specific set or piece of information, or information about how your data has been used and shared. (Note that organisations are no longer able to charge a fee for this, and the information must be provided within 30 days.)

In addition, you can object to the processing of your personal data in some circumstances (in particular) where Cosywarm does not have to process the data to meet a contractual or other legal requirement)