07746 375 416
Cosywarm Plumbing and Heating Ltd.
Testimonials
These are a few of our testimonials, you can see more on the desktop version of the site
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5 Star Google Review
had an issue with my boiler and a faulty valve that was causing a radiator to be red hot. Russell was incredibly professional from start to finish. He arrived on time, quickly diagnosed the problem, and explained everything clearly before starting the repair. The work was done efficiently and to a high standard — my heating is working perfectly now! Friendly, knowledgeable, and reasonably priced. Highly recommend for any plumbing or heating issues. If I have any problems in the future I will definitely use his service again.
Andrew Morrison - May 2025
5 Star Google Review
I would 100% recommend Russell from Cosywarm. I called Russell on Monday with a water cylinder issue, he came out the same day and diagnosed the problem. Russell was back within a couple of days with the part required to fix the problem. Lovely chap, great work ethics and very knowledgeable. We will be using Cosywarm for all future plumbing and heating needs.
Michelle Fletcher - May 2025
5 Star Google Review
Quick, friendly service. Work was completed to a good standard and was left tidy!
Vicki Toon - May 2025
5 Star Google Review
Thanks for your help Russell and Son. Really appreciate it, quick fix and super nice people.
Will use again! All the best
Jordan James - April 2025
5 Star Google Review
Russ and his team have just completed my main bathroom and en-suite, and I’m very pleased with the results, exactly what I was looking for. He worked really hard to keep the job on track and is skillful in what he does. Great company to work with and would definitely recommend, cheers Russ ��
Gary - April 2025
5 Star Google Review
Excellent response from CosyWarm. The team were courteous, professional, hard working and communicative throughout the whole process. Not only would we use CosyWarm again, we would recommend them, be it emergency, regular maintenance or a planned project.
Russell answered our call regarding a problem with our hot water tank. The immediate issue was a leak which Russell resolved the same day. A few days later he was able to replace our tired old hot water tank. Brilliant!
Adrian Hebbes - April 2025
5 Star Google Review
After a little scheduling mix up/double book Russell came out later in the day to do my job, he was cheerful and completed the job quickly and effectively. I would recommend and definitely use again. Kind, professional and a top quality job: 5 Stars
Helen Collins - April 2025
5 Star Google Review
5 star review. Boiler went down Friday night, Russ came round first thing Saturday morning diagnosed the problem, then came back with the parts later in the day, working round my busy day! Helpful polite and can't thank him enough. Will definitely have Russ back in the future. Highly recommended
Carl Roberts - March 2025
5 Star Google Review
Messaged late Friday evening and Russell arrived early Saturday morning to sort the issue. He was professional and quick. Many thanks.
Philip Roberts - March 2025
5 Star Google Review
I can really recommend Cosywarm Plumbers excellent service and quality can’t fault their work, came and did a great job within less than a week. Thanks a lot
Diane Swift - March 2025
5 Star Google Review
I've never left a review before,so here goes !! 5 stars isn't enough.from the moment we met Russ we were impressed with his boundless enthusiasm. The first time I've ever looked forward to the plumber coming.!!He's friendly and respectful.He listened to our ideas and added lots of his own design ideas.Even to every last detail .He also explained every day what the plans were .He's extremely hard working especially all the heavy barrow loads of earth and cement down a really long drive.Russ is very thorough in his work .we are so pleased with our bathroom and hallway. I have never known anyone in the trade with so much passion. Billy who works for him is a lovely chap , always very pleasant. It's been a pleasure to have them in our home. Thankyou
Carole Mills - March 2025
5 Star Google Review
Had russ and his team for multiple jobs on my house now from servicing my boiler to tiling my kitchen floor , too having all upgraded black radiators . Brilliant Company, from start to finish 10/10
Charlie Lees - February 2025
5 Star Google Review
Absolutely amazing! We had a blockage error on the boiler leaving us without hot water & heating, Russel responded straight away and the problem was fixed in no time and this is wkend too! Cannot thank him enough for helping us, hes a very kind & genuine person, we will not hesitate in using him again.
Catherine Redfern - February 2025
5 Star Google Review
Would really recommend Russell. Responded in a really quick manner, both with returning our calls, diagnosing the issue in our ensuite and fixing it all within the same week! Knowledgeable and helpful with his advice along with being really professional. We will definitely be returning customers!
Rhea Hewitt - February 2025
5 Star Google Review
Russell was great and repaired my leaking stopcock. Small jobs are so difficult to get a tradesperson to look at, but it was no trouble for Cosywarm. I will definitely use them again.
June Carson - February 2025
5 Star Google Review
Quick, friendly and efficient service. Had a thorough boiler service with system clean and check. Able to discuss concerns regarding radiator efficiency and thermostat as well. Will definitely use again and recommend to friends and family.
Emma R - February 2025
5 Star Google Review
I fully recommend Russell to anybody. He came out when he said he would, he found the problem and sorted a new part, he gave the boiler a good service and I was completely happy with the service. Russell is a really nice guy who knows what he is on about and I shall be using him regularly to service my boiler and to get a quote for other work
Jane Billings - February 2025
5 Star Google Review
A huge thanks to Russell for turning up and fixing our heating at very short notice. He cleaned the system, found the new parts and got it working at full power the same afternoon. Russell was very friendly and professional throughout and we're super grateful. Highly recommended!
Liz D - February 2025
5 Star Google Review
Fantastic service, thank you.
Called Saturday night with a boiler fault and no heating. Resolved very professionally by 9am Sunday morning. Very reasonably priced. Will be using for my regular boiler service from now on.
Andy Haskayne - January 2025
5 Star Google Review
Shortly after I posted the job I got a quote and the work was done quickly and to a high standard.
Fede - January 2025
5 Star Google Review
Was having problems with the boiler in my new house, called up cosywarm and they sent someone round ASAP. Problem was rectified quickly! Very happy and warm customer! Thank you so much
Samantha - January 2025
5 Star Google Review
Quick efficient service. All done to a high standard and answered all questions I had around the boiler
Willliam Elson- January 2025
5 Star Google Review
Great service, phoned on a Sunday after drilling into a pipe, Russell advised me over the phone and was there monday morning and fixed the problem fast, at a reasonable price. Thanks very much!
Sam Gent - January 2025
5 Star Google Review
Well what can I say about this company other than super responsive, respectful of your property as in immaculately clean. Did a great job and nothing was too much trouble. Even when there was a little snag they were back and sorted it super quick. Great attitude, fair price and super workmanship. Thank you and I for one will be back and would not hesitate in recommending these guys. Good plumbers are so so hard to come by. Thanks guys.
Debbie Nedza - January 2025
5 Star Google Review
I called out of hours plumber on Friday evening, Dale came out within half an hour . Fixed my boiler and stayed to check all was working. He went above and beyond. Very professional a lovely young man . Would highly recommend Cosy warm.
Julie Mccormick - January 2025
5 Star Google Review
We have used Russell on a few occasions - first was to sort out issues we had with builders who had ripped us off, he went out of his way to help and advise, even worked until gone 11 to overcome the major problems we had with the radiators.
We have used him a few times since and always found his work ethics and knowledge invaluable.
Highly recommend Russ and all the team at Cosywarm. Thank you again.
Tracy McCarthy - January 2025
5 Star Google Review
Very good advice given, very happy with the service you provided and gave us, will be using again when needed! :)
Danny Brown - January 2025
5 Star Google Review
Called Cosywarm up over the Christmas break regarding some leaks to both our showers. The guys were able to move super quick and fit us in to get the jobs done. Aftercare was brilliant as well - as they checked in to make sure everything was working afterwards. Highly recommend.
Craig Thomson - December 2024
5 Star Google Review
Thank you for responding for us so promptly and doing the job needed so efficiently! Thank you
Naomi Sharpe - December 2024
5 Star Google Review
I contacted Russell late afternoon about a toilet leak. He came out within the hour to look at the issue and one of his colleagues came around the following day to resolve the fix. Great service for a good price.
AW - December 2024
5 Star Google Review
Got recommended Russel by a friend and he was the post helpful and patient guy didn’t even need to come round to figure out what was the problem sorted in one day 10/10 recommend
Raj Patel - December 2024
5 Star Google Review
Russ was amazing and I would highly recommend using cosywarm plumbing and heating LTD again. Russ was polite and professional keeping us fully updated on the process and made things really easy to understand each step of the way. Thanks again mate!
Sukhdip Mandair - December 2024
5 Star Google Review
Despite challenges and unforeseen circumstances, we now have a wonderful modern bathroom in time for Christmas.
Russel and his hardworking team of lads have done an amazing job.
The images show the before and after. (on Google)
Amanda Coleman - December 2024
5 Star Google Review
We had three bathrooms that leaked and were in urgent need of renovation. The first needed the bath replacing with an accessible shower for my 87-year-old parents.
Russell, Will and Billy did this in less than a week. Replacing the flooring, fitting new shower panels and adding grab rails for my parents use. Next was our daughter’s bathroom. This had an over bath shower which had leaked through to the kitchen below for years. This is in an old room and none of the walls are straight. They had to build a false wall to fit the shower and panels to. They installed a new bath, shower, towel rail and sink unit all with beautiful brass fittings which our daughter loves. Finally, they came to the horrors of our En suite wet room. This had not been fitted correctly when installed, 15 years ago.
The drain frequently blocked, the vinyl floor leaked and had not been sealed properly. The floor boards had gone soft, the ceiling was covered in mould and the extractor fan ducting leaked onto the bedroom ceiling.
When Russell, Will and Billy took up the vinyl they found the floor boards were sodden and all had to be removed. In fact, everything was removed and replaced with new beautiful stone effect shower panels and tiles. There are lots of special touches with little lights along the shower glass and under the toilet, a lit mirror cabinet with de mister, floating sink unit and ceiling spot lights.
The electrician had to crawl through the loft space to replace the extractor ducting and fit a new fan. The end result is fantastic. I now look forward to using the bathroom instead of wondering when one of us was going to fall through the floor or get sick from the mould. Thank you all very much for your hard work and for your sense of humour when faced with some of the horrors.
Great job.
Susie & Peter - December 2024
5 Star Google Review
Responsible and skillful tradespeople! Very efficient in installing our instant hot water system even though the pipes were difficult to reach, and the drainage was not in the right position to fit the waste pipe in... All things rectified and finished within 2 hours at a very good and reasonable price. Thank you very much
Kit NG - December 2024
5 Star Google Review
Russell at Cosy warm gives excellent service and does a first class job. His team fitted out our new down stairs toilet. It's not finished but what has been done is brilliant. He and his staff are now our go to plumbers. Thank you.
Jonathan Lawson - December 2024
5 Star Google Review
Russell and his team are a great company. Ripped out our old ensuite and airing cupboard and installed a beautiful new bathroom. Great quality install, great work ethic, easy to communicate with and always cleaning up after themselves. Would recommend.
Vicky Bullock - December 2024
5 Star Google Review
Called on a Friday afternoon about a radiator issue that had resulted in a minor leak, one of the team came out the next morning, sorted the pipe repair and even bled all the radiators in the house. Definitely recommend.
Jordan Carmichael - December 2024
5 Star Google Review
Amazing experience with Russell from Cosywarm! Managed to book in super easily.
Russell was professional and super helpful with not only fixing our leaking pipe really quickly also helped with advice for a new sink and tap!
Also didn’t make me feel like my questions were stupid and explained things really well!
Will be having him back soon to fit our new sink and would highly recommend!
Caylee Gutsell - November 2024
5 Star Google Review
Russ (and Will) are absolute legends!
Krishan Mistry - November 2024
5 Star Google Review
After my carbon monoxide detector went off and cadent turn my gas off after also detecting a gas leak on my boiler. I rang cosywarm to see if they could help. Come round and fixed the leak and check the boiler for monoxide. Run boiler in service mode to check everything was ok. Excellent just and very thorough, putting our minds at ease not to mention getting our heating back on. Thanks again
Peggy Alex - November 2024
5 Star Google Review
Super quick and efficient service from a reliable company - highly recommended.
Carly Baugh - November 2024
5 Star Google Review
After my carbon monoxide detector went off and cadent turn my gas off after also detecting a gas leak on my boiler. I rang cosywarm to see if they could help. Come round and fixed the leak and check the boiler for monoxide. Run boiler in service mode to check everything was ok. Excellent just and very thorough, putting our minds at ease not to mention getting our heating back on. Thanks again
Paul Fletcher - November 2024
5 Star Google Review
Highly recommend. Friendly and quick service. Russell went above and beyond to fit us in to his busy schedule. Excellent communication and response to the call. We will definitely use this service again.
Rhiannon Lopez-Islania - November 2024
5 Star Google Review
Top service. Russell done an outstanding job on short notice to a high standard, fixing a radiator leak in my son's bedroom and also took care of another problem radiator in the kitchen. Quick and efficient work. Would definitely recommend and use again. Thank you!
Navik Islania - November 2024
5 Star Google Review
We called out cosywarm plumbing as we were having issues with our old boiler. (28 years old). They were absolutely fantastic, and replaced with a new boiler. Russell and Will were professional and worked incredibly hard. The job wasn’t easy for them with all the problems our rubbish plumbing gave them they fixed all the problems. I wouldn’t hesitate to recommend cosywarm plumbing to anyone. My husband and I can’t thank them enough as we now have heating and hot water.
Jo Agnew - November 2024
5 Star Google Review
Great team. Quick to quote and honest about work that does and doesn’t need to be done. Came out two days later to complete the work. Work was completed neatly and they even tidied up after. Will be using again.
katie Prusinski- October 2024
5 Star Google Review
Fantastic business, good communication. Reliable. Brilliant job today in fitting a radiator and a small plumbing job. You solved some arising issues, kept calm and professional throughout. Can highly recommend and will use again..
Gabriele Ahmadi - October 2024
5 Star Google Review
Russell went out of his way to help me and slotted my urgent work into his schedule within days. Russell and his team converted a 40 year old heating and hot water system for me. All done with absolutely no stress, hassle or upheaval. Drained down the old system, removed old tank, installed new gas unions, flow pipes and flue. Altered kitchen wiring to feed upstairs and installed new boiler in airing cupboard with a ten year warranty!! Russell arrived early to set up and I returned later in the day to find work completed with zero mess. Russell's team had obviously worked very hard and efficiently to achieve such a complex task in one day. Very professional, friendly and stress free. I would not hesitate to recommend to anyone and have no negative feedback whatsoever about Cozywarm.
Thankyou Russell and team again.
Jacqui - October 2024
5 Star Google Review
We had a few things that needed fixing. A leaky kitchen tap, a replacement pop up plug in our en-suite, a radiator full of air in our downstairs wc and an outside pipe that needed mortar around it to prevent mice entering the house! After calling Russell at Cosywarm Plumbing & Heating, he let us know when he was going to arrive. He arrived when he said he would, he managed to fix everything in one visit and even came straight back after he had left, to check our dripping stop cock valve. Friendly and efficient service, we will call Russell again when we need anything plumbing related.
Lynda Greasley - October 2024
5 Star Google Review
Very friendly and professional service from the first phone call. Russell visited at short notice to fix our heating and he completely overhauled the dangerous state of our boiler, showing myself and my partner what needed to be fixed.
Would not hesitate to recommend Cosywarm to anyone and we will be using them now for all of our plumbing and heating needs.
Thanks again Russell!
Alistair Milne - October 2024
5 Star Google Review
Very friendly and professional service from the first phone call. Russell visited at short notice to fix our heating and he completely overhauled the dangerous state of our boiler, showing myself and my partner what needed to be fixed.
Would not hesitate to recommend Cosywarm to anyone and we will be using them now for all of our plumbing and heating needs.
Thanks again Russell!
Kelly Smith - October 2024
5 Star Google Review
I can’t speak highly enough of Russell! I called in a frantic panic when our stopcock had seized up and our washing machine valve had broken with water flooding our house. He was reassuring and diverted his men straight away to come to help us. I called back as, somehow, we managed to stop the water and thanked him but we didn’t need him any longer. He was not disgruntled or put out by this but glad that we were okay and said to give him a call should we need anything. Later that night, we had no hot water to bath our toddler and Russell responded to my message and called us to help us - he came around the next day to sort this for us too. The genuine care and support for people in crisis (and their circumstances) is what holds Russell and his business above others in the industry. We will be using Russell for work in the future. Thank you again!
Carla Skyte - October 2024
5 Star Google Review
Exceptional service. My elderly Dad had a hot tap that wouldn’t turn off. Russell was there within minutes, even though it was a Saturday afternoon, and soon fixed the tap. Extremely polite, friendly and helpful. Would highly recommend
Katy Wood - September 2024
5 Star Google Review
Text at 11pm and had a reply the next morning by 6am and was at my house investigating my heating issue by the afternoon. Can 100% recommend to anybody who wants a professional friendly plumber who’s quick to assist and fit you in as quickly as possible around their current workload. Communication was spot on and all queries answered. I have finally found a reliable plumber!
Kirstie Croft - September 2024
5 Star Google Review
I have recently had Russ and one of his team from Cosywarm rectify a couple of plumbing issues. Will also be using his services again in the near future. Thanks Russ for all your help!
Doug - September 2024
5 Star Google Review
I recently had the pleasure of working with Cosywarm Plumbing & Heating Ltd, and I couldn’t be happier with the service I received from Russ. From start to finish, Russ made the process of replacing my combi boiler seamless and stress-free.
Russ took the time to assess my needs and recommend the best options for my home. His expertise and attention to detail were evident, as he walked me through the different models and explained the benefits of each one. I felt confident in my choice, thanks to his thorough guidance.
The installation process was efficient and well-organized. Russ and his team worker Mat arrived on time, were incredibly respectful of my home, and worked diligently to ensure everything was done right. They even took the time to clean up afterward, which I greatly appreciated!
Not only is my new boiler working perfectly, but Russ also made sure I understood how to use it effectively. He went above and beyond to answer all my questions and provide tips for maintaining it in the future.
I highly recommend Cosywarm Plumbing & Heating Ltd. to anyone in need of plumbing and heating services. Russ’s professionalism, expertise, and commitment to customer satisfaction truly set this company apart. Thank you, Russ, for a job well done!
Cristina Lucia Munteanu - September 2024
5 Star Google Review
Exceptional service. 100%reliable, honest and courteous.
Russell went above and beyond to restore my air pump heating system.
So impressed I’ve asked for him to service every year and quote for my bathroom.
Would not hesitate to recommend Cosywarm
Jackie Knight - September 2024
5 Star Google Review
A super friendly service with a smile. Would definitely recommend Russell for any heating/plumbing work that your house/flat may require.
We are planning some further work to be done in our house & will be asking Russell to complete it for us. Thank you.
Agata Linnett - September 2024
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